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Routine System Maintenance
Last Post 31 Jan 2011 10:35 AM bydvieira. 2 Replies.
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Dave GriffithsUser is Offline
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Posts:6

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25 Sep 2008 03:52 PM  

Hi Group,

We are in the process of implementing the ICE Desktop within our Trust and I would very much appreciate your experiences regarding the routine maintenance (housekeeping) that the ICE Desktop System requires.  Items such as creating new clinicians, matching codes etc. and whether you class them as administrative or clinical.

Regards

Dave

EmmaUser is Offline
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Posts:17

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01 Dec 2009 01:26 PM  
Hi Dave,

I spend around 70% of my day maintaining Ice alongside our other trust wide systems, I am not clinical but work closely with Pathology and Radiology as required.

Hope this helps!

Emma
Denise VieiraUser is Offline
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Posts:6

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31 Jan 2011 10:35 AM  
Hi Dave,

I am the Systems Manager at Calderdale & Huddersfield NHS Foundation Trust, I am responsible for maintaining the Clinician and Location mappings between ICE and all other systems, which believe me is not an easy task. We have weekly Ward changes, new Clinicians strating others leaving. It is an ongoing battle to keep all teh systems in line. We are currently going through a process review to try and improve how much internetion is needed on a daya by day basis. On top of this we are designing Speciality requesting screens for all areas and trying to maintain user roles and permissions. I also manage the exception reports as well as several other systems. We do have an Admin team who look after adding users to the ICE system but that in itself can be a problem. Sometimes it is difficult for them to understand the importance of recording accurate information for each user added.

So if you ever want to chat about this in more detail my contact details are:

Denise Vieira
Systems Manager - The Health Informatics Service

The Calderdale Royal Hospital
Salterhebble
Halifax
HX3 0PW

NEW T - 01422 222970
E - denise.vieira@this.nhs.uk
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