Hi all,

wonder if anyone could give me a pointer on this, please.

We're using HSS CRIS, and we have a scenario where 2 GP practices have merged. On CRIS we still have surgery A as G123 and surgery B as G234, and these are the details on ICE.

At the surgery however, they're now only checking for surgery A, G123hc and messages sent to surgery B aren't being collected from DTS.

I can't just change surgery B on ICE as it tells me this would create a duplicate entry.

Is there a way to merge on ICE or do I need to re-create surgery B on CRIS and link it to surgery A, re-linking all relevant GPs?

Any advice appreciated!

If a surgery has merged, they will have dropped one of the national practice codes. Therefore, for any new requests coming in, book them all in CRIS under the remaining location code for the practice.

As for older stuff, this will have to be dealt with within CRIS in the manner you described. Once reports are re-released from CRIS they will pick up the appropriate details within ICE to send them to the remaining practice code.

It can be a bit of a nightmare when this happens, When I started with Labcomm, I had 49 GP practices according to the PCT practice code list, I now have 38! so quite a few mergers have taken place. The best thing is to disable the unwanted codes ASAP and focus on the remaining one for the surgery